![]() To cancel the installation, click Cancel. To save the download to your computer for installation at a later time, click Save. ![]() Do one of the following: To start the installation immediately, click Run. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12. Click the Download button on this page to start the download, or select a different language from the Change language drop-down list and click Go.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Note Internet Explorer 11 is included with Windows 8.1 and Windows Server 2012 R2. If you're running Windows 7 or Windows Server 2008 R2, make sure that you have installed Service pack 1 (SP1) or a later version. Windows Server 2008 R2 with Service Pack 1 (SP1), or later versions. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10 Windows 7, 64-bit with Service Pack 1 (SP1), or later versions.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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